Privacy policy
1. Who We Are
UnFading, founded by Julie Hart, is where science meets luxury in anti-aging. We curate professional-grade, clinically validated devices once reserved for elite spas and specialists, making them accessible for personal use.
2. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
- Order Information: Products purchased, transaction details, and delivery preferences.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
- Communications: Any information you provide when contacting our customer support team.
3. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate with you about purchases, updates, and promotions.
- Improve our website, services, and customer experience.
- Personalize your shopping journey with UnFading.
- Comply with legal obligations and prevent fraudulent activity.
4. Sharing Your Information
We respect your privacy and will never sell your personal data. We may share limited information with:
- Service Providers: Payment processors, shipping carriers, IT providers, and customer support platforms that help us deliver your order and services.
- Legal Authorities: If required by law, regulation, or to protect our rights and customers.
5. Cookies & Tracking Technologies
UnFading uses cookies and similar tools to enhance your browsing experience. Cookies help us:
- Remember your preferences and shopping cart.
- Analyze website performance and improve usability.
- Deliver tailored promotions and advertising.
You can manage or disable cookies through your browser settings, but please note some site functions may be affected.
6. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or update your personal data.
- Request deletion of your information.
- Opt out of marketing communications at any time.
- Restrict or object to how we process your data.
To exercise these rights, please contact us at ageless@unfading.store.
8. International Customers
As UnFading ships worldwide, your data may be transferred and processed outside of your home country. We ensure that such transfers comply with applicable data protection laws.
9. Changes to This Policy
UnFading may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Revised” date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please reach out:
📧 Email: ageless@unfading.store
🌐 Website: www.unfading.store